Refund Policy

At Frendly Cleaning, we strive to provide high-quality services to all our customers. If you are not satisfied with our services, we are committed to making it right. We offer a partial refund if you can provide proof that the services delivered were not as described in our service agreement.

To initiate a refund request, please contact us within 24 hours of your service date and include a detailed explanation of the issue along with any supporting evidence. We will review your request and, if approved, process the partial refund.

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For invoices or payments of $600 or more made by credit card, credit card processing fees are non-refundable. If a refund is approved, the refund amount may be reduced by the applicable credit card processing fees.

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Please note that it may take up to 60 days to process and issue an approved refund. Thank you for your understanding and patience.