Privacy Policy
Effective Date: November 11, 2023
Frendly Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors and customers. This Privacy Policy outlines the types of information we collect, how we use and disclose it, and the measures we take to safeguard your data. By using our website and services, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, billing address, and any other details necessary for service inquiries, bookings, and communication.
Non-Personal Information: We may collect non-personal information about your interactions with our website. This information may include your browser type, IP address, pages visited, and time spent on the site, which helps us improve our website’s performance and user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and optimize our services. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
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To provide and improve our cleaning services.
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To respond to your inquiries and communicate with you.
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To process transactions and send you related information, including purchase confirmations and invoices.
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To personalize your experience and present you with tailored content.
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To monitor and analyze usage and trends to improve our website’s functionality and services.
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To protect the security and integrity of our website and business.
3. Sharing of Information with Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our business, such as payment processors, customer support, and marketing partners. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
4. Your Rights Under California Law
If you are a California resident, you have the right to:
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Request Information: You can request to know what personal information we have collected about you and how we have used it.
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Request Deletion: You may request the deletion of your personal information, subject to certain exceptions.
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Opt-Out of Sale: Although we do not sell personal information, California law requires us to provide the option to opt-out of such sales.
To exercise any of these rights, please contact us at [Insert Contact Information].
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Minors’ Data Collection
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe that a minor has provided us with personal information, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Frendly Cleaning
Email: info@frendlycleaning.com
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